Appointment and Cancellation Policy
Effective Date: 9/17/2023
nick parker2024-06-05Emily at the front desk was very helpful
Leann Jacobson2024-05-21Many thanks to Emily at Able Hearing for turning a potential disaster into a excellent experience. She works well under pressure and teamed up with a co-worker in another clinic to ensure the outcome of the replacement receivers were done correctly even though she was working in a program she'd never used.
Jonathan2024-03-24Friendly and helpful people!!!
Sabrina Muta2024-03-22Emily was truly amazing to me I would definitely recommend her she goes above and beyond for you.
Marylee Eayrs2024-03-20I had to get my hearing aids, turned up. I didn’t know how to do it. I have Parkinson’s, and I shake too bad thought I was going dead from my hearing aids even with my hearing aids in and that patient Care person Emily turned them up for me now I can hear the whipper whale.
Carla Serban2024-03-14Linda Galland and her staff are wonderful! If you think you may have hearing loss, don’t wait to have your hearing checked. Call today! You want to hear what you’re missing.
Sabrina Shaddon2024-03-13Emily was outstanding and helps us with all our questions we had!! Thank you
YMFScarOfficial2024-03-13Emily is such an amazing and hard worker
Able Hearing Oregon City (“us,” “we,” or “our”) provides hearing-related services and solutions at our facility located at Able Hearing Oregon City. We value your time and strive to provide excellent service to all our clients. This Appointment and Cancellation Policy outlines the terms and conditions related to scheduling appointments and cancellations. By scheduling an appointment with us, you agree to comply with this policy. If you do not agree with any part of this policy, please contact us to discuss any concerns.
1. Scheduling Appointments
To schedule an appointment with us, you can contact our office by phone at +1 (503) 293-8918 during our store hours. Our store hours are as follows:
- Monday: 8:30 AM–4:30 PM
- Tuesday: 8:30 AM–4:30 PM
- Wednesday: 8:30 AM–4:30 PM
- Thursday: 8:30 AM–4:30 PM
- Friday: 8:30 AM–4:30 PM
- Saturday: Closed
- Sunday: Closed
2. Appointment Confirmation
Once you have scheduled an appointment, we will provide you with confirmation details, including the date, time, and location of the appointment. Please review the confirmation information carefully and contact us if you have any questions or need to make changes.
3. Appointment Cancellation
If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours’ notice. This allows us to offer the appointment slot to other clients who may be in need of our services. You can cancel or reschedule your appointment by contacting our office during our store hours.
4. Missed Appointments
If you fail to show up for a scheduled appointment without providing us with prior notice or cancelation, it may result in a missed appointment fee. The missed appointment fee will be communicated to you at the time of scheduling and is designed to compensate for the time and resources allocated for your appointment.
5. Late Arrivals
We understand that unforeseen circumstances may cause you to arrive late for your scheduled appointment. However, please note that late arrivals may result in a shortened appointment duration to accommodate other scheduled appointments. If you anticipate being significantly delayed, please contact our office as soon as possible to discuss possible rescheduling.
6. Contact Us
If you have any questions, concerns, or wish to discuss our Appointment and Cancellation Policy, please contact us at:
- Able Hearing Oregon City
- Address: 514 7th St, Oregon City, OR 97045
- Phone: +1 (503) 293-8918
- Email: [email protected]